You don't have any saved projects.
1.1. Scope of Application
This Privacy Policy describes our commitment to the protection of data privacy and how we treat the
Personal Information that we receive from visitors of this website (“Website(s)”) and users of
software applications (“App(s)”) that (i) are managed and operated by FUJIFILM Europe or one of its
affiliates as indicated under the Section “Responsible Party” (“FUJIFILM” or “we”) and (ii) have a
link to this Privacy Policy.
This Privacy Policy may also apply when referred to in an offline context, e.g. for workshops and
other events and marketing activities. In case stipulations that differ from this Privacy Policy are
clearly indicated, the relevant differing stipulations shall prevail.
1.2. Responsible Party and Information Officer
The Responsible Party in relation to any personal data that is collected within the scope of this
Privacy Policy is FUJIFILM South Africa (Pty) Ltd, 18 Holt Street, Glenadrienne, 2196, South Africa,
South Africa. Our Information Officer can be contacted by post or via email at
privacyoffice_ffza@fujifilm.com.
1.3. External links
This Privacy Policy does not apply to those websites that have published their own privacy statement
and to third party sites, even if links to their websites are on our Website(s) and App(s). Please
be aware that we are not responsible for the privacy practices of such other sites. We encourage our
users to be aware when they leave one of our Websites and to read the privacy statements of each and
every website that collects personal information.
2. Management of Personal Information
2.1. Collection of Personal Information
In principle, you may view the Website(s) without disclosing Personal Information. The Website(s)
and App(s) may collect certain technical information, e.g. which content you have viewed within the
Website(s), or which website you have referred to access the Website(s). In the process of
collecting such information, which purpose is to improve the usability of the Website(s) or App(s),
information shall not be collected in a manner in which you may be identified, nor shall you be
identified during the process of information analysis.
You may be requested or required to provide personally identifiable information (“Personal
Information”) to access certain areas of the Website. Also, we may ask for certain Personal
Information when you order a product, request services, participate in promotional activities or
research studies or correspond with us. Personal Information we collect may include name, mailing
address, phone number, email address, payment details and other details you provide to us for
example in a contact form, registration for an account or subscription to an email newsletter or
other marketing communication.
We process your Personal Information based on your consent, for the performance of a contract or as
necessary for the purposes of our legitimate interests, including for responding to your enquiries
and to customize and improve our web offerings, products and services in accordance with you
preferences (Section 11 of the POPIA).
2.2. Purpose of Use of Personal Information
The purpose of use of your Personal Information shall be clearly indicated in this Privacy Policy or
otherwise when collecting the information, except in cases where the purpose of use is self-evident
to you. The use of Personal Information provided by you shall be limited to the purpose of use
indicated to you in advance. However, we reserve the right to conduct additional processing to the
extent permitted or required by relevant laws and regulations.
Furthermore, we may be required to use and retain personal data for legal and compliance reasons,
such as the prevention, detection, or investigation of a crime; loss prevention; or to combat fraud.
We may also use personal data to meet our internal and external audit requirements, information
security purposes, and as we otherwise believe to be necessary or appropriate: (a) under applicable
law, which may include laws outside your country of residence; (b) to respond to requests from
courts, law enforcement agencies, regulatory agencies, and other public and government authorities,
which may include such authorities outside your country of residence; (c) to enforce terms and
conditions; and (d) to protect our rights, privacy, safety, or property, or those of other persons.
The following examples illustrate possible scenarios in which we collect and use your Personal
Information:
2.2.1. User Accounts
When you register for a customer account we usually collect name, e-mail address and password. In
addition, you can provide your address, including billing and delivery address in your customer
account. When placing an order, we collect data on the goods you have selected, corresponding
pricing information, any vouchers you might use, your billing and delivery address, and the selected
method of payment and shipping. In connection with the fulfilment of orders we collect in particular
information regarding payment, delivery and returns.
We may use your Personal Information to maintain your user account, to verify that you are a
legitimate user, to provide you with the requested information on FUJIFILM products and services,
including any newsletters you may subscribe to and to respond to support and other enquiries you
might have. In connection with your user account, we may analyze your use of our website and our
newsletter to better understand your preferences and to improve our web services. We store such
information in connection with your user account. If you have given your marketing consent, we might
also contact you under your business contact details for marketing purposes in relation to our
products and services that may be of interest for you.
If you have created a user account, we store your data for as long as you maintain your user
account. In the event of deletion of your user account, we store the relevant data only to the
extent permitted or required by law.
Through your user account, you can administer and update your contact data and your preferences.
Please treat your access data as confidential and do not share your password with any third parties.
If you become aware of, or if you suspect that a third party has obtained unauthorized access to
your access data or uses your account, please change your password without undue delay.
2.2.2. Personalized Services
In connection with the personalized services, we may process and use your information for
advertising and market research purposes or for personalized provision of services if you have given
your consent. If you give your consent the information accessed by you whilst visiting the
Website(s) and Apps(s) may be stored in a user profile in order to be able to offer you information
specifically personalized for you (e.g. in the form of a newsletter). You may withdraw your consent
at any time
with effect for the future.
If you use personalized services we will use your Personal Information required for the provision of
the services for the duration of your registration and thereafter for as long as required or
permitted under applicable laws. We may share your information with affiliated FUJIFILM companies if
this is necessary to respond to your inquiries or if necessary for the provision of the services. We
may forward inquiries regarding our products and services also to a distributor that is responsible
for the relevant product or service category and region.
2.2.3. Blog / Forums
Some of our Websites offer publicly accessible blogs or community forums. You should be aware that
any information you provide in these areas may be read, collected, and used by others who access
them. To request removal of your Personal Information from our blog or community forum, contact us
with the contact details provided in the section “Contact Us”. In some cases, we may not be able to
remove your Personal Information, in which case we will let you know if we are unable to do so and
why.
2.2.4. Email newsletters
If you subscribe to our newsletter(s), we will use the Personal Information necessary or separately
provided by you to send you our email newsletter(s) as agreed. Newsletter emails may contain web
beacons, tracking pixels or links that allow us to analyze your use of the newsletter, including
information on whether you received and opened our newsletter. You may withdraw your consent and
unsubscribe from the newsletter at any time either by sending a message to us or via a dedicated
unsubscribe link in the newsletter.
2.2.5. Email advertising without subscription
If we receive your email address in connection with the sale of goods or services and you have not
objected to this, we are entitled to regularly offer you similar goods and services, such as the one
you purchased by using your email. You may withdraw your consent to such use of your email address
at any time in the future by sending a message to us or via the unsubscribe link provided in our
emails.
2.2.6. Postal advertising
We may be entitled by applicable laws to store your first and last name, postal address and, if
applicable, your title and academic degree and use it for our own advertising purposes, in
particular for sending offers and information about our goods and services by postal services. You
can object to this use of your information at any time for the future by sending a message to
us.
2.3. Data Sharing and Disclosure
We will not disclose or supply, share or otherwise distribute your Personal Information to third
parties except as described in this Privacy Policy.
We share Personal Information when:
(a) your consent is given in advance;
(b) it is necessary to provide you with our services, including in particular, sending of marketing
communications, providing customer service, supporting our marketing and product distribution, or
operating our systems or applications. These companies are authorized to use your Personal
Information only as necessary to provide these services.
(c) Personal Information may be shared with the FUJIFILM group if needed to provide services or
fulfill product orders, for account administration, to facilitate sales and marketing, for customer
and technical support, and to promote business and product development. Please click here
http://www.fujifilm.com/about/office/ to see a list of FUJIFILM Group locations we may share
Personal Information with. We may also forward inquiries regarding our products and services to a
third party distributor that is responsible for the relevant product or service category and
region;
(d) you order products or use other services which require a fee, your name, address, credit card
number, and other information is disclosed to financial institutions or other parties for payment
settlement;
(e) our business is assigned or transferred either by operation in law or otherwise including
mergers, consolidations and dissolution or transfer of operations;
(f) your Personal Information disclosure is required by applicable laws and regulations or such
disclosure is otherwise necessary in support of any criminal or other legal investigation or
proceeding conducted by relevant authorities; or
(g) there is an immediate need for disclosure to protect human life or human rights.
2.4. International Data Transfers
We may transfer the Personal Information we collect to and store such information in other countries
which may have different privacy or data protection laws than the country in which the information
was provided.
This means that your Personal Information also may be transferred to and/or processed by FUJIFILM
entities or (on their behalf) by third party service providers outside South Africa. The data
protection regulation in the relevant countries where your Personal Information is collected or
processed might deviate from the level of protection granted by legislation in the South Africa.
However, FUJIFILM will ensure the adequate protection of your Personal Information in accordance
with the applicable laws and the principles set out herein. By using our Website(s) and App(s), you
agree with the collection and transfer of your Personal Information outside the South Africa as
described herein.
2.5. Data Security
FUJIFILM takes adequate technical and organizational security measures in order to protect your
Personal Information from being misused and to prevent the loss of your information. Your Personal
Information is saved in a secure operating environment that is not accessible to the public. All
Personal Information provided by you in the course of registration or use of personalized services
will be transferred in encrypted form in order to prevent misuse of the information by any third
party.
3. Use of Cookies, Tracking Technology and Social Media Plug-ins
3.1. Use of Cookies and Tracking Technology
Our Website(s) and App(s) may use “Cookies” or similar technologies (analysis programs and social
media services). Cookies are text files that are sent by a Website(s) to the user’s browser in order
to store information on the user’s devices. Whenever the Website(s) is accessed, the information
contained in the Cookie is read by the Website(s).
3.1.1. Your consent to the use of cookies
We distinguish between strictly necessary cookies, which are required for the proper functioning of
our Website(s), and other cookies. Strictly necessary cookies do not require your consent. For other
cookies we request your consent before placing them on your device. You can use our website only
after confirming your cookie settings.
When you first visit our Website(s) a pop-up window is shown with our Cookie Consent Manager. If you
click on the button “Cookie Settings” you will be directed to the Privacy Preference Center. The
Privacy Preference Center also displays a cookie list where you can find details about the cookies
and the purposes they are used for. In the Privacy Preference Center you can enable or disable the
use of cookies with the toggle switch. Please note that if you do not accept cookies, you may not be
able to use certain features of our website as intended.
3.1.2. Changing your cookie preferences / withdrawing your consent
You may change your cookie preferences anytime in the Cookie Settings. Cookie Settings You can also
deactivate the use of / delete cookies via your browser settings at any time. Please note that in
this case you may not be able to make full use of the complete range of functions offered by the
Website(s).
3.1.3. Cookie list
3.2. Social Network Plug-ins
Our Website(s) and App(s) may offer plug-ins for social networks (“Networks”). Social network
plugins are easy ways of sharing content with other people via Networks. When you access the
Website(s), these plug-ins can potentially create a direct connection between your browser and the
respective Networks. If you interact with the plug-ins, for example in the case of Twitter by
clicking on “Tweet This” or with Facebook by clicking the ‘I like’ button or making a comment, the
corresponding information will be transmitted directly from your browser to the Network. In some
cases, information is already exchanged with a Network when you visit the Website(s), regardless
whether you interact with the plug-ins or not.
You can prevent information from being shared with a Network by not allowing the corresponding
Cookies and/or logging off from the Network before using the Website(s).
4. Data Retention
We will retain your Personal Information for as long as your account is active or as needed to
provide you with services. We will retain and use your Personal Information as necessary to comply
with our legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights Relating to your Personal Information under the POPIA
You have the right to request from us access to and rectification or erasure of personal data, to
restrict processing of your personal data, to object to such processing and to exercise your right
to data portability in accordance with the POPIA and applicable laws.
You have the right to lodge a complaint with a competent supervisory authority in accordance with
the POPIA and applicable laws if you consider that the processing of personal data relating to you
infringes the POPIA. For this purpose, you can contact the Information Regulator at
https://www.justice.gov.za/inforeg.
6. Changes to the Privacy Policy
FUJIFILM reserves the right to change, amend, or update this Privacy Policy. If we do decide to
change our Privacy Policy, we will post the revised Privacy Policy and indicate the date of
publication. On return visits, please remember to review the Privacy Policy for any changes, since
continued use of the Website(s) or the App(s)s after any posted revision indicates your consent to
our use your information in accordance with the changed, amended, or updated Privacy Policy.